|
Hester
Evaluation Systems, Inc.
|
|
Change Management
Identification of Specific Barriers to Change Using the Semantic Climate Inventory questionnaire, and/or focus groups of employees, the HCG staff will
identify the barriers your organization faces in making specific changes or changes in general. Some of the possible barriers to change are disbelief in the goal of the change or its need, previous bad experience
with change, perceived indecisiveness of management, fear of the unknown or dislike of imposed change. In addition to the identification of any barriers, we will outline and implement a process for overcoming them.
Planning Change If a change is not well planned and sold to all
stakeholders, it will be unsuccessful. HCG consultants have years of experience in assisting organizations' preparation for change, which considers the technical as well as the people aspect of change. In
planning for change, the HCG staff performs a polarity assessment to assist the organization to develop a targeted campaign to sell the change and motivate the employees to embrace it.
Managing Change The Hester Consulting Group has developed a unique seven-step process model for
change that guides the change from the problem identification phase to the institutionalization of the change. HCG consultants will assist your organization through the change process with the least possible
stress and the greatest probability of ensuring that the change will last. Development of Employee-Involvement Teams
Many organizations are interested in the empowerment of employee-involvement teams as a means of increasing productivity and morale. However, if
the establishment of these teams is not properly planned and executed, and if the teams are not properly trained, the results may be less than expected, and even be negative. The Hester Consulting Group works with
the organization's managers to develop the operating procedures for the employee-involvement teams. It then trains the future team leaders in such skills as facilitating group discussions, identifying group
members' strengths and weaknesses, project management, focusing a group on task, process charting and analysis, decision-making process and documentation, group problem solving process and techniques, designing action
plans, and performance measurement.
|